Ваше устройство Travelers WiFi будет ждать вас на стойке регистрации. Пожалуйста, заранее предупредите сотрудников отеля о том, что вы ожидаете доставку от нас.
Ваше устройство Travelers WiFi будет ждать вас на стойке регистрации. Пожалуйста, заранее предупредите сотрудников отеля о том, что вы ожидаете доставку от нас.
Просто оставьте устройство в любом из тысяч почтовых ящиков, круглосуточно
Любое почтовое отделение
Вы можете оставить устройство в любом из почтовых отделений в Европе
НАЖМИТЕ КНОПКУ ДЛЯ МГНОВЕННОГО ИНТЕРНЕТА
Подключите до 5 устройств
Подключите до 5 устройств
ВОПРОСЫ?
Какие устройства я могу подключить к роутеру Travelers Wifi?
Travelers Wifi работает с любыми устройствами с поддержкой Wi-Fi, такими как ноутбуки (например, на Windows и Apple), смартфоны (например, iPhone, Android, Blackberry, Windows Phone и другие), планшеты (iPad, Samsung Galaxy, Kindle и т.д.) и любых других устройствах с Wi-Fi-адаптером (игровых консолях PS3, PS4, XBOX, Apple TV и т. д.).
Как мне вернуть карманный Wi-Fi роутер?
1) Вы можете получить предоплаченный конверт для возврата из многих стран, который вы отправите с любого почтового отделения.
Включенное руководство пользователя также объясняет процедуру возврата.
2) Вы можете отказаться от устройства в любом месте аренды.
3) В качестве альтернативы вы можете организовать возврат своим способом.
Пожалуйста, свяжитесь с нами для получения четких инструкций, как избежать любых таможенных сборов.
Как долго работает батарея?
Полностью заряженный аккумулятор проработает около 12-13 часов без перерыва.
Как мне зарадить батарею?
В комплект входит зарядное устройство с USB и отдельный кабель USB-Micro-USB. Кроме того карманный Wi-Fi роутер можно заряжать с помощью любого повер банка с USB.
Как можно звонить бесплатно?
Пока вы используете приложения для VoIP-звонков (англ. Voice-over-Internet Protocol; IP-телефония), например, Whatsapp, Viber, Messenger, Hangouts, Skype и т.д., вы можете использовать сеть Travelers Wifi без платы за роуминг. Также можете проверить, разрешены ли у вашего мобильного оператора Wi-Fi-звонки. Узнать больше о Wi-Fi-звонках можно здесь: https://www.travelerswifi.com/blog/all-you-need-to-know-about-wifi-calling/
Как я смогу получить карманный Wi-Fi роутер?
1) Мы можем доставить устройство до вашего отеля или частного жилья.
2) Вы можете забрать устройство в ближайшем почтовом отделении.
3) Мы можем отправить его по адресу вашего дома или компании.
Какие способы оплаты есть на сайте Travelers Wifi?
Оплату можно произвести через PayPal или в помощью кредитных карт, в зависимости от валюты: MasterCard, Visa, и Discovery.
Какова стоимость аренды в день устройства Travelers Wifi GLOBAL?
Эта стоимость зависит от продолжительности вашей аренды, выбранного вами варианта доставки и возврата, а также дополнительных аксессуаров, которые вы пожелаете добавить. Рассчитать стоимость аренды карманного Wi-Fi вы сможете прямо на нашей странице заказа: https://www.travelerswifi.com/pocket-wifi-rental/#global
Какой объем скоростного трафика включен?
Включенный объем трафика зависит от страны использования: в Европейском Союзе каждый день предоставляется 2Гб высокоскоростного трафика; в Швейцарии и Лихтенштейне у вас будет полный безлимит на высокоскоростную передачу данных; а остальных странах покрытия предоставляется 500Мб трафика в день. При превышении трафика передача данных будет безлимитной, но скорость понизится до 256 кбит/с до следующего календарного дня по центральноевропейскому времени.
Могу ли я совершать голосовые звонки через Whatsapp, Viber, Skype, Messenger, Skype, Hangouts и делать звонки VOIP?
Да. Пока вы подключены к нашему карманному Wi-Fi роутеру, вы сможете использовать для звонков с вашего смартфона или компьютера любые мессенджеры или приложения для VOIP-телефонии.
На каком расстоянии действует Wi-Fi роутер?
Дальность действия Wi-Fi роутера без преград (типа стен) составляет около 50 метров.
Вы можете положить карманный роутер в рюкзак или сумку, и все участники вашего путешествия или члены семьи будут подключены в радиусе 50 м.
Сколько устройств я могу подключить к роутеру Travelers Wifi?
Easiest online transaction in a while, and that too from a different country. Was able to pick up the hot spot from the airport in Switzerland, used it for a week and then dropped it off in France. Worked like a charm for our entire family.read more
Alok Bhutada
13:11 23 Sep 19
it was excellent experience in Switzerland. No glitch. Getting it and returning was as easy as it can be. Service was excellent in Switzerland, however in France, it was bit disappointing, specially in rush areas. Wherever there was other wifi, it practically did not work. Need to improve services on global router.read more
g f d
20:15 22 Sep 19
Excellent and always on way to get Wifi during our holiday in Switzerland from Australia. Worked perfectly for fast internet and easy to use. Also used it for WhatsApp calls home without any issues. Great value for money.read more
Francois Bertoliatti
06:41 12 Sep 19
Excellent product.... I’ve been using it for two years now and it has made life so easy....delivery, pickup and drop off is fast, quick and convenient. The service and coverage were excellent....been recommending it to anyone visiting the beautiful Switzerland ...read more
R Adas
04:02 11 Sep 19
Great service! Was available for easy pick up upon arrival at Zurich. Excellent coverage and good battery life. Was able to have a connection throughout Switzerland. Cost seemed very reasonable and on departure, was also able to drop off at airport. Would definitely get again.read more
Bill Young
12:15 03 Sep 19
The best choice I have made, the best connection over the whole switzerland. They had delivered it to my hotel, before I arrived. Very satisfied with their services.
Tom Araya
10:32 03 Sep 19
The best choice I have made, the best connection over the whole switzerland. They had delivered it to my hotel, before I arrived. Very satisfied with their services.
Tom Araya
10:32 03 Sep 19
This is the first time I purchased Travelers Wifi and I can say I am well satisfied with the speed, connectivity and battery life of the device. I have used it for the whole week and saved on roaming charges. This is definitely on top of the list for travelers.read more
Zeanne Coronel
05:59 03 Sep 19
The service is too good. You get the coverage everywhere in Switzerland including all the peaks. I could make a video call from the top of Europe, Jungfraujoch. The process of recieving and returning the hotspot is very simple and convenient. One can not ask for more.read more
VIVEK KHARE
13:58 02 Sep 19
The best choice that I did could make! I used it for 10 days in China. About the device, the duration of the battery was very good, the connection never interrupted. About the customer service, they was kindly available and they followed and replied me for each question, always. Thanks for all! Surely, i'll not esitate to choose them again and suggest them to all!read more
Danila Salerno
08:39 28 Aug 19
The best choice that I did could make! I used it for 10 days in China. About the device, the duration of the battery was very good, the connection never interrupted. About the customer service, they was kindly available and they followed and replied me for each question, always. Thanks for all! Surely, i'll not esitate to choose them again and suggest them to all!read more
Danila Salerno
08:39 28 Aug 19
I was able pick up the pocket WiFi as I walked out of the arrivals area at Zurich Airport and remain connected for the duration of my 2 days business travel in Switzerland. The battery life was excellent and the signal really strong. I will use the service again the next time. Great value and service.read more
Mariangela Kom
10:38 25 Jun 19
Customer service is excellent and very friendly. Easy to go with the process and great service.
Tarj SHROFF
21:39 09 Jun 19
My flight was delayed and they were very understanding about how to collect my wifi. The router was strong even on top of Jungfraujoch and didn't drain my phone battery too much. Also came with a free piece of chocolate. Highly recommended.read more
Jay Vee Choong
15:45 04 Jun 19
Very very easy and convenient. The reception is very good and there's a spare battery too. I used this in our group of 7 when we were in Switzerland (March 2019). Forget about SIM card and book this travelers WIFI.
Benson Foo
04:19 03 Jun 19
Travelers WiFi provided a great service for traveling around the Switzerland We ordered online to pick up Travelers Wifi from a post office on route. It works perfectly. We were never without internet during our trip. It meant we didn’t need to be concerned about our usage as it was unlimited. Would highly recommend. Will be ordering again for out next visit.read more
Sandra Montgomery
16:21 02 Jun 19
i picked it up from Zurich main station. i was traveling from Basel to Geneva and all the way of Bernina Express and had no signal issue at all. Even through mountains and valleys . I had some thoughts about the battery's life but fortunately it proved me wrong :) . When it was time to leave just dropped it in post box. Great job guys !!! I can tell for sure that it's a must haveread more
dimitris kyriakopoulos
12:49 29 Jan 19
I travel to Switzerland rather frequently. WiFi services at hotels are not too convincing, so I started using Travelers WiFi.That makes the difference! I pick it up at the airport, press the button, and I am connected without any dropouts and fast throughout my journey, wherever I go. Then I simply return it at the airport again; couldn't be easier!Highly recommended, especially for that price!!read more
Dieter Schwaller
00:02 27 Jan 19
WE were able pick up the Wifi as we walked out of the arrivals area at Zurich Airport and remain connected for the duration of my 2 week holiday in Switzerland, Austria and Northern Italy. The battery life was excellent and the only issue was that you had to turn it off and on when you crossed the border. I will use the service again next time I travel. Great value and service.read more
Malcolm Bell
21:22 26 Jan 19
Great service, great product, good price and very user friendly! Highly recommend.
Monika Deans
19:52 26 Jan 19
All works perfectly. I received the pocket at the post office of Geneva airport and I ship back in the same package in Basel. Very good signal everywhere. I recommend!
Pierluigi Sabato
15:06 26 Jan 19
We go to Switzerland 1-3 times a year. Hands down the best connection and speeds I have ever had!!! Even in remote mountain towns!! Easy pickup and return! Never throttled!! Price is amazing if you have multiple devices, people and kids!!! Couldn’t have been happier!! A+++++read more
Marc Walter
13:57 25 Nov 18
I could not be happier with the Traveler’s Wifi service. I used it on my recent trip to Switzerland, Budapest, Vienna and Prague and it worked perfectly, even in the most remote areas, faster than hotels wifi. We picked it up at the Service Center in Zurich airport, super easy and friendly staff. The package includes a return postage envelope so you can mail it back without worry. Highly recommend it. Thank you for the good service!read more
Ana Porras
18:09 05 Oct 18
Awesome service throughout the whole week of my family vacation in Switzerland. Stable and strong connection. Highly recommended!
Ferry Haris
17:14 05 Oct 18
Simple, effective and there were absolutely no hidden costs. Highly recommended
Giorgio Margaritondo
16:11 07 Sep 18
Our second trip to Switzerland, and second time using Travelers Wifi. I highly recommend this service: easy booking, easy pick up and drop off. The service was ALWAYS available, no matter where were were. It is the perfect travel accessory!read more
Elizabeth Desmond
15:12 31 Aug 18
I can definitely recommend Travelers Wifi. Picked it up from the Post Office near the campsite without any problems. Even though we were in a valley the signal was excellent, and being able to connect 10 devices meant no hassle with people trying to post updates on social media. Dropped it into the post box on the way home so the whole process is as simple as possible.read more
Antony Rose
11:07 27 Aug 18
Travelers Wifi was SUCH a blessing on my recent trip to Switzerland. I travel all over the world, and this was, BY FAR, the best pocket Wifi I've ever rented. Service was ALWAYS available (even in the most remote areas) and we were able to connect up to 10 devices! That's unheard of with other companies. And, when we were all connected (6 devices at once), we never noticed a slowdown. It was incredible. For an entire 2 weeks, we NEVER used the hotel Wifi because the Traveler's Wifi was so much better! Easy pick-up at the airport and easy drop off at the end of our stay (I left the enclosed return box with the hotel front desk to mail for me). Easy breezy! Highly recommend!read more
