TERMS & CONDITIONS
amenity GmbH, November 2016
Travelers Wifi is provided by amenity GmbH.
These Terms and Conditions form an integral part of this Rental
Agreement between the Lessee and amenity GmbH in Aarau, Switzerland
as Lessor. The Lessee confirms that she/he has read and unconditionally
accepts the General Terms and Conditions.
1. DESCRIPITION OF SERVICES
Travelers Wifi rents 4G/LTE mobile hotspots for the use within Switzerland, Europe and Globally. The included data while the rental duration is unlimited. Travelers
Wifi reserves the right to interrupt the internet connection in case of
2.1 ONLINE BOOKING PROCESS
The following are the main steps to make an online booking:
(1) First Step: Selection of the service. The Lessee selects his / her
rental criteria including rental dates, amount of devices, optionals and delivery option.
(2) Second Step : The Lessee enters his / her Billing address
including First name, Last name, address and email address.
(3) Third Step : The credit card details will be entered
(4) Fourth Step : The Lessee gets informed about the penalty fee of max. CHF 180.00 in case of not returning the device and it’s accessories.
(5) Fifth Step : The payment will be executed and the booking will be
(6) Sixth Step : The Lessee uploads a copy of his / her passport or ID to finalize the booking.
2.2 CONFIRMATION OF BOOKING
At the end of the booking process the Lessee will receive a confirmation email containing the details of the reservation.
2.3 Travelers Wifi ENGAGEMENT
TRAVELERS WIFI shall use reasonable endeavours to provide Customer a quality of service. However TRAVELERS WIFI does not guarantee that the service won’t be interrupted, furnished on due time, safe or fault-free. Risks with respect to regular wear and tear, will be assumed by TRAVELERS WIFI, which will promptly repair the damages which materially impairs the function of the Equipment and/or replace the Equipment.
3. RESERVATION DETAILS
– We can accept bookings, min. 2 days in advance, depending on delivery option.
Minimum Rental Duration:
– The minimum rental period is 2 days.
Maximum Rental Duration :
– The maximum rental period is 365 days.
For longer rental durations, please contact us.
4. ACCEPTANCE OF MOBILE HOTSPOT
The Lessee shall accept the device, charged and ready to use and a fully
functional wall charger and USB-cable. Complaints on the part of the
Lessee with regard to the device and/or the accessories must be reported
to the Lessor immediately upon acceptance.
5. LESSEE ENGAGEMENTS
In using the Equipment or Services provided by Travelers Wifi, the Lessee
must not engage in any action:
– that is abusive, illegal or fraudulent;
– that causes the Network to be impaired or damaged;
– that modify the purpose of the mobile hotspot
The Lessee shall:
Reasonably protect the Equipment against the risk of destruction,
damage, and/or loss through, theft, etc.;
maintain the Equipment in an orderly and functional state. Not remove any
item from it (change or remove the SIM Card).
6. RETURN OF THE MOBILE HOTSPOT
The device as well as all the accessories and optionals listed in the Rental
Agreement must be forwarded in good working order to the Swiss Post at
the time indicated in the Rental Agreement. The Lessee shall be liable for
all damages in the event of late return and is also liable for accidental
The device and its accessories can be returned by dropping the prepaid
box, containing all accessories and optionals, into any Swiss post mailbox.
7. DELAYED RETURN
If the device and its accessories is returned more than 1 day late, a further
rental day will be charged for every daily period or part thereof.
8. EXTENSION OF THE RENTAL PERIOD
An extension of the rental relationship is possible only with the written
consent of the Lessor, prior to termination of the ongoing rental
relationship. An additional deposit to cover the costs of the extended
rental period must be paid. The Lessor is entitled to refuse an extension,
without providing reasons therefor. Insofar as the Lessor has agreed to an
extension of the rental period, all the provisions of the original Rental
Agreement shall continue to apply unchanged, unless something different
has been agreed in writing.
9. IDENTIFICATION OF LESSEE
The Swiss telecommunication law requests a copy of the Lessee’s
passport or ID. The Lessee accepts that he / her has to upload a copy of his / her passport or ID. The lessees private data is treated highly confidential.
10. RENTAL PRICE
The rental period is calculated per rental day. First day of rental duration is
the day of pickup; final day the day of return. All prices are including 8%
VAT. The rental price is set out in the Rental Agreement and comprises the
use of the device as listed in the Rental Agreement for the duration agreed
as well as any additional fees that have been agreed for optional
11. METHOD OF PAYMENT
Payment can be made using PayPal and the following Credit card(s), depending on Currency:
"Mastercard", "Visa“, "Discovery"
12. MODIFICATION/CANCELLATION POLICY
For any change, modification and cancellation requests of the booking,
the Lessee has to contact Travelers Wifi:
+41 62 55 88 44 2
13. CHARGES FOR LOSS AND DAMAGE
The Lessee is solely responsible for all loss or damage to the equipment
during the rental period. In case of a loss or damage, the following
amounts will be charged:
Complete loss or damage of the Travelers Wifi box containing the device and it’s accessories: CHF 180.00
Travelers Wifi device: CHF 150.00
Sim-Card: CHF 50.00
Battery: CHF 25.00
Wall Charger: CHF 15.00
USB-Cable: CHF 15.00
Wood insert: CHF 20.00
All data provided by the Lessee during the rental and usage of the
Travelers Wifi equipment will be protected corresponding to the Swiss
Federal Data Protection Act (DPA).
All customer provided data saved by Travelers Wifi, will be explicitly used
for purposes of contractual fulfilment and to inform the customer about
products related to their contractual agreement. In this regard the
customer agrees explicitly, that they approve and agree to the mailing of
such information, also for marketing purposes and in electronic form, e.g.
via email. A revocation of consent may be served at any time, but must be
made in writing to Travelers Wifi, stating the affected email addresses.
15. LEGAL MENTIONS
Travelers Wifi is provided by amenity GmbH
5000 Aarau, Switzerland
Phone number: +41 (0)62 55 88 44 2
E-Mail: [email protected]
Swiss VAT number: CHE-247.520.822
The Site and its original content, features and functionality are owned by amenity GmbH and are protected by international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.